Re: Mosaic version 2.0

Daniel W. Connolly (
Thu, 09 Jun 1994 12:01:23 -0500

In message <>, wri
> Hi,
> I'm a beginner into NCSA Mosaic for X 2.0!
> I've built and installed Mosaic. right.
> I launch the gui, and an error occurs:

First, I suggest you redirect your query to, as
per the documentation:


>Problems or Comments
>If you have problems or comments concerning NCSA Mosaic, please first
>read the documentation and the FAQ list; if they don't answer your
>question or resolve your complaint, send your comments to
> (You can also use the Mail Developers option
>under the Help menu.)

Second, might I ask what led you to believe that www-talk was an
appropriate forum for your question? You are not the first to post
"Mosaic customer support" questions to www-talk (though I wouldn't
mind if you were the last ;-)

I'm curious to know what pieces of information out there lead folks to
believe that when they can't get Mosaic installed and working
properly, they should send mail to www-talk! I'd like to get such
documents revised to point to the Mosaic support forums.


p.s. How'd I do this time, guys? I think I kept my cool pretty good.

p.p.s To the www-talk list maintainers, and anybody who has a pointer
to www-talk: could we PLEASE make this info about who to contact for
Mosaic installation issues part of the standard blurb returned from
subscription requests?